Internet / Call Center
Marysville, WA Marysville, WA Part-time Full-time Part-time Full-time Estimated:
$50.
4K - $63.
9K a year Estimated:
$50.
4K - $63.
9K a year 4 days ago 4 days ago 4 days ago We are Marysville Toyota, and we pride ourselves on delivering a phenomenal customer experience for our guests every time they visit our store.
We are looking for a Digital Experience Consultant in our Digital Business Center.
This candidate will work with our digital sales team on driving traffic into our sales department while maintaining an elite level of customer satisfaction.
This is a hands-on role and you will be working directly with customers to ensure they receive a second-to-none, customer experience.
We have found that the best people for this role are people that just genuinely enjoy helping other people.
If you like interacting with others and enjoy answering questions and problem solving, you are exactly who we're looking for.
THE ROLE Respond to all phone and internet sales inquiries, and work with fellow associates to maximize and increase the number of leads, appointments, and sales for the sales department.
Generate new lead sources and grow our social media footprint in the community.
Create new strategies to help grow our digital platform resulting in more sales opportunities.
THE IDEAL CANDIDATE The ideal candidate is someone who is not afraid to roll up their sleeves and jump in alongside their team members to achieve a common goal.
Call center experience, automotive sales experience, working in an automotive BDC, or equivalent experience required.
Must be goal oriented and driven by achieving results as a team.
Must be able to work both independently and as a team.
RESPONSIBILITIES Nurture enriching relationships with customers and fellow employees Exhibit consultative selling skills Continuously develop product and sales acumen to become brand expert Must gain full mastery of our digital CRM system Conduct regular one-on-ones with manager to improve individual growth and effectiveness Establish departmental goals, strategies, and action plan to achieve established forecast Work closely with fellow team members and Experience Consultants to attain sales goals QUALIFICATIONS Must be proficient working with CDK, Drive Centric, Dealer Daily, V-Auto, , Facebook, Instagram, Twitter, Toyota Engage, Microsoft word and excel.
Must exhibit excellent communication skills.
Must truly believe in a customer first and employee centric working environment.
Must be able to find solutions to address customer concerns while maintaining our business principles.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$50.
4K - $63.
9K a year Estimated:
$50.
4K - $63.
9K a year 4 days ago 4 days ago 4 days ago We are Marysville Toyota, and we pride ourselves on delivering a phenomenal customer experience for our guests every time they visit our store.
We are looking for a Digital Experience Consultant in our Digital Business Center.
This candidate will work with our digital sales team on driving traffic into our sales department while maintaining an elite level of customer satisfaction.
This is a hands-on role and you will be working directly with customers to ensure they receive a second-to-none, customer experience.
We have found that the best people for this role are people that just genuinely enjoy helping other people.
If you like interacting with others and enjoy answering questions and problem solving, you are exactly who we're looking for.
THE ROLE Respond to all phone and internet sales inquiries, and work with fellow associates to maximize and increase the number of leads, appointments, and sales for the sales department.
Generate new lead sources and grow our social media footprint in the community.
Create new strategies to help grow our digital platform resulting in more sales opportunities.
THE IDEAL CANDIDATE The ideal candidate is someone who is not afraid to roll up their sleeves and jump in alongside their team members to achieve a common goal.
Call center experience, automotive sales experience, working in an automotive BDC, or equivalent experience required.
Must be goal oriented and driven by achieving results as a team.
Must be able to work both independently and as a team.
RESPONSIBILITIES Nurture enriching relationships with customers and fellow employees Exhibit consultative selling skills Continuously develop product and sales acumen to become brand expert Must gain full mastery of our digital CRM system Conduct regular one-on-ones with manager to improve individual growth and effectiveness Establish departmental goals, strategies, and action plan to achieve established forecast Work closely with fellow team members and Experience Consultants to attain sales goals QUALIFICATIONS Must be proficient working with CDK, Drive Centric, Dealer Daily, V-Auto, , Facebook, Instagram, Twitter, Toyota Engage, Microsoft word and excel.
Must exhibit excellent communication skills.
Must truly believe in a customer first and employee centric working environment.
Must be able to find solutions to address customer concerns while maintaining our business principles.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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